Before sending the request

Use the flight number exactly as booked and provide a phone number that will work after landing. Confirm whether the destination is a hotel, private address, meeting location or the EXPO site.

  • Flight number and arrival date
  • Passenger and suitcase count
  • Complete destination address
  • Child-seat or accessibility request
  • Oversized luggage or event material

Meet-and-greet is a coordinated process

A name sign helps identification, but the service should also confirm the meeting area and contact procedure. Airport layouts and operational arrangements can change, so use the instructions issued for your confirmed transfer.

Allow for arrival variables

Landing time is not the same as pickup time. Immigration, baggage, terminal movement and passenger readiness vary. The offer should explain how the pickup is coordinated and how waiting or delays are handled.

Match the vehicle to luggage

A category suitable for passengers without baggage may not fit the same group with large suitcases. Describe all luggage honestly. Specific vehicle capacity should be confirmed, not assumed from a generic category name.

Confirm before you fly

Check that you have received explicit booking confirmation, the pickup contact, meeting instructions, destination and agreed price conditions. Submitting an online inquiry alone is not a reservation.

Sources and verification

Official sources used to verify stable facts in this guide: